OPISNet.com - Contact Us

OPIS is always gathering feedback so we may improve our products and services. Please e-mail us your questions or suggestions by contacting our operations team.

For issues related to online access or delivery of print or e-mail publications please contact customer service.

The Frequently Asked Questions below should help you address most issues.

Frequently Asked Questions

• How can I subscribe to an OPIS service?

• How can I contact Customer Service for assistance with my OPIS service?

• How can I change my mailing address or e-mail address?

• How can I benchmark OPIS Prices to buy and sell petroleum products more efficiently?

• What is OPIS' Pricing Methodology?

• How can I get listed in OPIS/Stalsby Directories?

• How do I submit a letter to an OPIS editor?

• How do I get a single copy of a particular issue of an OPIS publication?

• Who can I talk to about a particular news story?

• Who can I talk to about retail prices and margins?

• Who can I talk to about partnering with OPIS?

• How can I advertise in OPIS special publication?

• How does OPIS protect customer privacy?

• Where are you located?

How can I subscribe to an OPIS service?
You can learn more about subscribing to OPIS publications by visiting www.opisnet.com and selecting the publication you want or by contacting Customer Service via phone or email.

How can I contact Customer Service for assistance with my OPIS service?

North America	International
Newsletter subscriptions call: 1. 877. 210. 4287 customer@ucg.com	Newsletter subscriptions call: 1. 301. 287. 2525 customer@ucg.com
Pricing services call: 1. 888. 301. 2645 energycs@opisnet.com	Pricing services call: 1. 301. 287. 2645 energycs@opisnet.com
Conference attendance call: 1. 866. 620. 5940 energycs@opisnet.com	Conference attendance call: 1. 301. 287. 2684 energycs@opisnet.com
Directory / Database orders: 1. 877. 210. 4287 customer@ucg.com	Directory / Database orders: 1. 301. 287. 2525 customer@ucg.com

How can I change my mailing address or e-mail address?
When changing your information, please include your account number, old and new addresses and publication(s) or services you receive.

We offer three easy ways to update your information:
1. Phone: 888.301.2645
2. Email: Customer Service
3. Web: www.opisnet.com/customerinfo.asp

How can I benchmark OPIS prices to buy and sell petroleum products more efficiently?
Click here to download a PDF of OPIS' many pricing benchmarks or contact:
Scott Berhang
Director, Client Relations & Education
301. 287. 2332

What is OPIS' pricing methodology?
To download a complete copy of OPIS' pricing methodology, click here.

How can I get listed in the OPIS/Stalsby Directories?
To have your name listed in the OPIS/Stalsby Directories, e-mail listings@opisnet.com. An OPIS/Stalsby editor will call to confirm your information prior to publication.

How do I submit a letter to an OPIS editor?
OPIS welcomes feedback from readers. Please contact our editors directly. They look forward to hearing from you.

News
Tom Kloza Editor & Publisher, Chief Oil Analyst 732. 730. 2558	Carole Donoghue Editor & Publisher, Oil Express Newsletter 703. 280. 1026
Mary Welge Editor, News/Pricing 732. 730. 2563	Edgar Ang Managing Editor, OPIS Electronic News 732. 730. 2532

Spot Markets
Diane T. Miller Executive Editor, NGLs/Feedstocks 732. 223. 8685	Brad Addington Editor, Feedstocks/NGLs/Latin America 509. 448. 9799
Denton Cinquegrana Editor, West Coast Spots 732. 730. 2567	Jessica Nesterak Editor, Refined Spots 301. 287. 2721
Karyn O'Connor Editor, East Coast Markets 732. 730. 2561	Randy Lusby Editor, Jet/Gulf Coast/Midwest Spots 301. 287. 2241
Cory Wilchek Editor, Jet/Midwest Spots 301. 287. 2010	Ben Brockwell Director, Data, Pricing & Information Services 732. 730. 2519
Sheena Martin Associate Editor, Refineries/Feedstocks 301. 287. 2251

Pricing
Ben Brockwell Director, Data, Pricing & Information Services 732. 730. 2519	Sharon Fielding-Schneider Director, Wholesale, Content OPIS/STALSBY Directories 732. 730. 2537
Fred Rozell Director, Retail Pricing 732. 730. 2568	Donna Calabria Daytime Pricing Services Supervisor 732. 730. 2525
Terri Summerhayes Director, Pricing and Data Services 732. 730. 2517

Renewables
Robert Gough Executive Editor, Renewables 301. 287. 2496	Spencer Kelly Editor, Ethanol & Biodiesel 301. 287. 2731
Rachel Gantz Editor, Renewable Fuels 301. 287. 2629

Conferences
Robert Gough Director of Conferences 301. 287. 2496	Laura Scott Conference Assistant/Staff Writer 301. 287. 2445

How do I get a single copy of a particular issue of an OPIS publication?
Contact OPIS Customer Service via phone or email.

Who can I talk to about a particular news story?
Tom Kloza
Director, Editorial Content
732. 730. 2558

Who can I talk to about Retail Prices and Margins?
Fred Rozell
Director, Retail Pricing
732. 730. 2568

Who can I talk to about marketing opportunities with OPIS?
Dawn Lewis
Marketing Manager
301. 287. 2272

How can I advertise in OPIS special publications?
Greg Mosho
Advertising Sales Manager
732. 730. 2546

How does OPIS protect customer privacy?
OPIS respects your privacy. Please review our complete Privacy Policy online.

Where are you located?
Our main offices are located at:
Two Washingtonian Center
9737 Washingtonian Blvd, Suite 100
Gaithersburg, MD 20878
Tel: 888. 301. 2645 or 301. 287. 2700
Fax: 301. 287. 2039

3349 Highway 138 Building D, Suite D
Wall, NJ 07719
Tel: 800. 275. 0950 or 732. 901. 8800
Fax: 732. 280. 0263

About Us		OPIS Benchmark l OPIS Methodology l OPIS West Coast Methodology FAQ About Us l Privacy Policy l Conferences & Education l Advertising & Sponsorships

News & Pricing Services		OPIS Spot Ticker l OPIS News Alerts l LP-Gas Report l International Feedstocks Jet Fuel Report l Gasoline/Diesel Rack Prices l West Coast Refined Spots Report Canadian Rack Prices l Biodiesel Rack Prices l Crude Postings l Propane Daily Full-Day Refined Spot Report l Metro Margin Report l Metro Pump Report l Fleet Fuel Mgmt Truckstop Spread Report l Propane Contract Prices l Custom Price History/TimeSeries

Newsletters		OPIS Newsletter l Oil Express l OPIS Retail Fuel Watch Ethanol & Biodiesel Information Service l OPIS News Alerts

Directories		Petroleum Supply Americas l Petroleum Supply Europe Petroleum Terminal Encyclopedia l Who's Who in Natural Gas & Power

Special Reports		Fuel Regs & Specs l Seasonal Trends Revealed Petroleum Marketing Secrets l Best & Worst County Rankings l Retail Year in Review

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